lintasqq Terms of Use

These terms outline how we at lintasqq operate our platform and what happens when you create an account with us. Our service is available where local law permits, and you are responsible for verifying that access and use comply with your own jurisdiction's law. We serve users across supported regions in Indonesia, including Jakarta, Surabaya, Bandung, and Medan.

When you join lintasqq, you agree to these terms. We cover account creation, verification, deposits and withdrawals, bonus conditions, service limitations, and dispute resolution. Our terms are not exhaustive—if a question is not answered here, contact our support team at [email protected], and we'll provide clarification.

Account creation and eligibility

To create a lintasqq account, you must provide a valid email address and set a password. You must be at least 18 years old and legally permitted to access our services in your jurisdiction. We do not verify age at account creation, but we reserve the right to request proof of age during verification or in response to disputes. If we discover that you are underage or ineligible, we will suspend your account and return any remaining balance to your original payment method.

You are responsible for keeping your login credentials secure. We do not store plaintext passwords. If someone else gains access to your account, notify us immediately at [email protected] with your account email and any transaction details. We will freeze your account pending investigation. Do not share your password with anyone, including lintasqq staff—we will never ask for your password.

Verification and account documentation

We require account verification before your first withdrawal. To verify, upload a government-issued ID (KTP, SIM, or Passport) and proof of address (utility bill, bank statement, or rental agreement). Our verification team reviews documents within 24 hours. Once approved, you can withdraw to any payment method you've used for deposit. Verification is a one-time process for all lintasqq services.

If your documents expire or if we update compliance requirements, we may ask you to re-upload. We store all documents securely and do not share them with third parties outside our compliance team. If verification is delayed or rejected, we will notify you by email with the reason. You can contact support to resubmit documents or dispute the decision.

Account creation

Email and password; no verification required to play or deposit. Must be .

Verification

Government ID + proof of address; required before first withdrawal. Processed within 24 hours.

Account responsibility

You are responsible for securing your credentials and notifying us of unauthorized access.

Account closure

You may close your account at any time by contacting support. Remaining balance will be returned to your original payment method.

Deposits and payment methods

We accept nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits are fee-free—the amount you enter lands in your account without deduction. E-wallet deposits (mobile banking, local payment, online payment) settle instantly. Bank transfers settle within 1-2 business days. e-wallet deposits settle within seconds to minutes depending on your bank.

You are responsible for entering the correct deposit amount and payment method. If a deposit fails due to incorrect information, contact your payment provider or bank—we do not refund failed transactions. If a successful deposit does not appear in your account within the expected timeframe, contact support with your transaction ID and we will investigate with your payment provider.

Withdrawals and account balance

You can request a withdrawal to any payment method you've used for deposit. Withdrawals require a verified account and are processed within 1-2 business days. All withdrawals are fee-free—we do not charge any withdrawal fee. The amount you request lands in your payment method without deduction. Withdrawals may take longer during periods of high volume or during banking holidays (e.g., Idul Fitri, Idul Adha, Imlek).

Your account balance includes deposits minus withdrawals plus any winnings from football markets, live-dealer tables, slots, or esports. We do not charge a monthly fee or inactivity fee. Your balance remains in your account indefinitely. If you close your account, we will return your remaining balance to your original payment method within 5 business days.

How we offer services on lintasqq

Our platform includes football and tournament markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Each service operates under the same account and terms. Markets and games are available where local law permits.

We display odds, RTP percentages, game rules, and market limits before you engage with any service. Football odds are updated in real time. Slot game RTP and volatility are listed in the game info panel. Live-dealer rules are available in the help section. We do not hide fees or terms. If a market or game is closed, unavailable, or restricted, we will notify you in-app or by email.

Dispute resolution and account disputes

If you believe a transaction or settlement was incorrect, contact support within 30 days with your transaction ID and details. We will investigate and respond within 5 business days. If we determine an error was made, we will correct your balance. If we determine no error occurred, we will explain our decision. You may appeal a decision by requesting a second review from our operations team.

If a dispute cannot be resolved through our support process, you may escalate to our legal team at [email protected]. Provide your account email, transaction details, and explanation of the dispute. We will respond within 10 business days. Disputes are resolved under the law applicable in your jurisdiction.

Jurisdiction and service availability

We at lintasqq do not offer our services in jurisdictions where online wagering is prohibited. Services are available only where applicable law permits. You are responsible for verifying that access and use comply with your own jurisdiction's law. We reserve the right to restrict access to users in unsupported regions at any time.

If we discover that you are accessing lintasqq from a restricted jurisdiction, we will suspend your account and return your balance to your original payment method. We may also retain information about the account for compliance purposes.

Account suspension and termination

We may suspend or terminate your account if: you violate these terms, you are underage or ineligible, you are accessing from a restricted jurisdiction, your account shows signs of fraud or money laundering, or we are required to do so by law. We will notify you by email if your account is suspended or terminated. If suspension is temporary, your account will be reinstated once the issue is resolved.

If your account is terminated, your remaining balance will be returned to your original payment method within 5 business days. We do not refund losses or offer compensation for account suspension.

Changes to our terms

We may update these terms at any time. If we make material changes, we will notify you by email and in-app at least 30 days before the change takes effect. Your continued use of lintasqq after the change takes effect constitutes acceptance of the new terms. If you do not agree with new terms, you may close your account and request a return of your balance.

Contact and support

If you have questions about these terms or our service, contact us at [email protected], via live chat in-app, or through the contact form on our homepage. We are available 24/7. Response time is typically under 4 hours during business hours (07:00–22:00 WIB) and within 24 hours overnight. We communicate in English and Indonesian.