lintasqq Privacy Policy

This page describes what we collect when you use lintasqq and how we keep that data protected. When you create an account, deposit via DANA or e-wallet, upload ID documents for verification, or watch a Liga 1 match on our platform, we collect specific information tied to that activity. We do not sell your data to third parties, and we limit access to what is strictly necessary for account management, payment processing, and legal compliance.

Our privacy commitments are straightforward. We encrypt your password and payment data. We store account information securely. We comply with data protection standards applicable in Indonesia and supported jurisdictions. This policy explains what data we collect, how we use it, who can access it, and what rights you have. If you have questions after reading this page, contact our support team.

What we collect and why

We collect data in three categories: account data, payment data, and usage data. Account data includes your email, password (hashed), full name, date of birth, and profile settings. We collect this when you sign up. Payment data includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), transaction ID, deposit amount, and timestamp. We collect this when you deposit. Usage data includes your gameplay history (bet size, game name, time played), market engagement (which Liga 1 or Piala AFF matches you view), and session timestamps. We collect this automatically as you use lintasqq.

We use account data to verify your identity, send you password resets, and communicate service updates. We use payment data to process deposits and withdrawals, comply with financial regulations, and detect fraud. We use usage data to improve our platform (identify technical issues, track which games are popular), comply with licensing requirements, and provide support if you report a problem.

Account data

Email, password, name, date of birth, profile settings. Used for account management and identity verification.

Payment data

Payment method, transaction ID, amount, timestamp. Used for deposit/withdrawal processing and fraud detection.

Verification documents

Government ID (KTP, SIM, Passport) and proof of address. Used only for verification; kept securely separate from main account data.

Usage data

Gameplay history, market views, session timestamps. Used to improve platform and comply with licensing.

Third-party processors and data storage

We use third-party services to process payments and store data. Payment processing is handled by licensed payment providers in Indonesia and the region. Our servers may sit outside your jurisdiction (currently in Southeast Asia). We do not share your account data with payment providers—only the minimum information needed to process your deposit or withdrawal (payment method, amount, transaction reference). We do not share your gameplay history with third parties.

Verification documents (KTP, SIM, proof of address) are stored on a separate secure server and access is restricted to our compliance team only. We do not share verification documents with payment providers, marketing partners, or government agencies except when legally required. If local law requires us to disclose data (e.g., law enforcement request with proper legal process), we will comply and notify you where legally permitted to do so.

Data retention and deletion

We retain account data (email, name, profile settings) for as long as your account is active. When you delete your account, we retain transaction records and verification documents for seven years to comply with financial and tax regulations. We delete non-essential usage data (gameplay history, session logs) after 90 days. If you request deletion of your account, contact our support team and we will process your request within 30 days.

Payment data is retained longer than usage data because we must provide transaction history for withdrawal requests and regulatory audits. Your password is never stored in plain text and cannot be recovered by our team—if you forget it, you reset it yourself through the login page. Verification documents (KTP, proof of address) are kept secure and separate from other account data for the full seven-year retention period.

Your rights and how to exercise them

You have the right to access, correct, and delete your personal data subject to legal constraints. You can update your account information (name, email, profile settings) directly through your account settings. You can request a copy of all data we hold about you by emailing [email protected] with the subject line "Data Access Request." We will provide your data within 30 days. You can request deletion of your account, though we retain transaction records for regulatory compliance.

You have the right to object to data processing for marketing purposes. We do not send marketing emails to users in Indonesia except for service-critical updates (password resets, withdrawal notifications, maintenance alerts). If you receive marketing communications, you can unsubscribe through the email link or contact support. You have the right to lodge a complaint with local data protection authorities if you believe we have mishandled your data.

Cookies and tracking

We use cookies to keep you logged in, remember your display preferences, and track which markets or games you view. These cookies are essential for the platform to function. We do not use cookies for advertising or to track you across other websites. Our cookies expire when you log out or after 30 days of inactivity. You can disable cookies in your browser settings, though this may break certain platform features (like staying logged in).

We use analytics tools to measure how our platform is used (which pages are most visited, how long users play, where they encounter errors). This data is aggregated and does not identify individual users. We do not use this data to profile users or predict behavior.

Security measures

We protect your data using industry-standard encryption. Your password is hashed using a one-way algorithm and never stored in plain text. Payment information is processed through secure payment gateways (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) and not stored on our servers. Account data is stored on encrypted servers. Verification documents are stored on a separate secure server with restricted access.

We conduct regular security audits and monitor for unauthorized access attempts. If we discover a data breach, we will notify affected users within 72 hours and cooperate with relevant authorities. Despite these measures, no system is completely secure. If you suspect unauthorized access to your account, change your password immediately and contact support.

Changes to this policy

We may update this policy if our practices change or if legal requirements change. We will notify you of material changes by email or through an in-app notification. Your continued use of lintasqq after such changes constitutes acceptance of the updated policy. We will always maintain a current version of this policy on our website.

Contact lintasqq

If you have questions about this privacy policy, your rights, or how we handle your data, contact our support team. Send an email to [email protected] with the subject line "Privacy Inquiry" and describe your question. Our team will respond within 4 hours during business hours (07:00–22:00 WIB) and within 24 hours overnight. We are available in English and Indonesian. You can also use our in-app live chat or contact form on the homepage.

For data access requests, deletion requests, or complaints, use the same contact channels. Reference this privacy policy when you write so we can address your specific concern. Our support team will escalate data requests to our compliance team for processing within 30 days.